All the services and products provided under Web Hosts Hub are
meant to be used for lawful purposes only. Any usage that violates any United
States federal, state, or city law is strictly prohibited. This includes
everything only using copyrighted materials or threatening or materials
protected by some trade secrets. We are not responsible for the damages you
suffer for violating our terms. We hold the right to change the TOS and other
policies without prior notification.
Uptime
• Any service interruptions or downtime due to scheduled
maintenance by Web Hosts Hub or our network providers will not count towards
the uptime guarantee.
• Web Hosts Hub is not liable in any way for failure of
third party services (Ex. Apache down, litespeed down or any other).
• Web Hosts Hub will not be liable for failure or delay in
performing its obligations if such failure or delay is due to circumstances
beyond its reasonable control, including but not limited to acts of any
governmental body, war, insurrection, sabotage, embargo, fire, flood, strike or
other labour disturbance, interruption of or delay in transportation,
unavailability of, interruption or delay in telecommunications or third party
services (including DNS propagation), failure of third party software or
hardware or inability to obtain raw materials, supplies or power used in or
equipment needed for provision of the Services.
Abuse
We strictly don’t allow any Websites or Content that
promotes any illegal activity or present content that may damage our servers or
any other server on the Internet. Linking such materials is also strictly
prohibited. Any attempt made to undermine or cause harm to our servers is
strictly prohibited, detection of such things may result in service suspension
without prior notice. We hold the authority to suspend your account without
refund in case we detect any such malicious activities. Server abuse includes
but is not limited to the following.
A. CPU/Resource intensive Programs.
B. Denial of Service Attacks.
C. Hacking/cracking of any kind (This includes exploits).
D. Account trading.
E. Spamming.
G: Transmission, storage or distribution of any information,
data, or material in violation of any law or regulation is prohibited. This
included but not limited to: copyrighted material, trademarks, or any other
illegal content. Examples: Movies, MP3s, Pirated Software, Hacker Programs, or
Warez Sites.
H: We do not allow IRC on our VPS and Shared servers. We
allow game servers on our VPS accounts however they must follow our server
resource policy.
I: Warez, image/file dump, mirror, or ad services.
J: Sale of a controlled substance or online pharmacies.
K: Autosurf sites, investment sites, escrow, HYIP, bank
debenture programs, or lottery sites.
L: Brute force programs, IP scanners, mail bombers, and spam
scripts.
M: Personal Proxies are allowed.
N: Phishing.
Cancellation Policy
Web Hosts Hub reserves the right to cancel any service at
any time under some circumstances. If the suspension or cancellation of
services is done because of policy violation, you are not eligible for a refund
at any case. Customers can cancel any service at any time. But no refund will
be provided if requested after 7 days of purchase (Only on Managed Web / Shared
Hosting). No refunds will be provided for VPS and dedicated or custom plans.
If you cancel your account, and your payments still continue
to recur for any reason such as.
1) By the mistake of Web Hosts Hub staff.
2) By the error of the credit card processor.
3) By the error of any other payment collection company.
We are to be held free of liability for any overdraft fees
that are issued by your financial institution. All the licenses provided with
services and add-ons are non-refundable.
Storage:
1) You can't host video, music sites.
2) You can't use our web hosting for storage.
3) You can't use our web hosting for backing up Your files.
4) You can't upload multiple large files.
5) Every email account maximum storage size is 500MB.
Content
Hosting content that promotes any adult content, Video sites
& Music sites. And any racism content, it’s not limited to colour,
religion, creed or any beliefs will result in immediate suspension of services.
You can't use web hosting as a file hosting to store your files. We allowed
cron for minimum 15min, if you use for lower then 15min then we have rights to
suspend your hosting account.
Adult Content
Websites that promote adult content, pornography or
sex-related content is allowed under some circumstances, contact the support
team before including such content. Child pornography is strictly prohibited,
in case we find any Child Pornographic content, we’ll immediately suspend your
services.
Copyrighted Content
If we received any kind of copyrighted content notice by
DMCA, then we will take immediate action on it and suspend your Website and
account without giving you notice. If you repeat it, we will charge a fine of
minimum ₹3,500 to ₹10,000 on it.
Backups and Data Policy
As a web hosting company, we want to emphasize that we do
not provide data backups for your account. It is your responsibility to
maintain regular backups of your website data and content. We shall not be held
liable for any data loss or damage, including but not limited to, data
corruption, accidental deletion, or hardware failure.
We strongly advise all our clients to implement their backup
solutions and ensure the safety of their data. While we employ various security
measures to protect your data, it is essential to take additional precautions
to safeguard your information.
By using our services, you agree to take full responsibility
for your data backups and acknowledge that we shall not be held accountable for
any data loss or any related consequences.
Spam / Mail Policy
We don’t allow spam or bulk emailing in any circumstances.
You can’t use our servers or any services for bulk or unsolicited e-mails. You
can send 100 messages per hour with your account. Subscribing email addresses
to any mailing list without the express permission of the email address owner
is prohibited. All mailing lists run on our servers must be Closed loop
(Confirmed Opt-in). User may be charged a fee for blacklist removal of ₹30,000
or more.
Data migration Policy
Web Hosts Hub does not offer migration assistance for any
hosting services. Customers are responsible for handling their own migrations
independently.
Refusal of service
We reserve the right to refuse, cancel, or suspend service
at our sole discretion.
Legal
Web Hosts Hub holds the right to changes prices, policies,
and configurations of any account when needed without any prior notice.
Web Hosts Hub expects that its customers will abide by all
of our rules and all applicable laws. A subscriber’s failure to comply with
those laws will violate Web Hosts Hub policy. Finally, Web Hosts Hub wishes to
emphasize that in signing the service agreement, subscribers indemnify Web
Hosts Hub for any violation of the service agreement, law, or Web Hosts Hub policy,
that results in loss to Web Hosts Hub or the bringing of any claim against Web
Hosts Hub by any third-party. This means that if Web Hosts Hub issued because
of a subscriber’s or customer of a subscriber’s activity, the subscriber will
pay any damages awarded against ASD's Website Solutions, plus costs and
reasonable attorneys’ fees.
Service charges
Web Hosts Hub holds the right to changes prices, policies,
and configurations of any account when needed without any prior notice.